A Place to Belong Norths Cammeray is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives. About the role: Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collectives team. Our members and guests are more than just patrons - they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours. Join the Norths team and it can also be yours. Reporting to the manager on shift we are currently seeking passionate Customer Service Attendants to work on our Reception Part Time. The overall purpose of the role is to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team environment, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role. Joining Norths Cammeray means you are part of Norths Collective which includes The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and Seagulls Tweed Heads. Your Key Priorities will be to: Provide efficient and friendly service to our members and guests Effectively communicate with all patrons and staff Providing assistance to customers at any point during their visit Initiating membership sign up and renewal accurately General administrative duties Keeping up to date on all Club services including food offerings, functions, entertainment and more Professional and welcoming telephone manner to internal and external customers The Candidate: A genuine desire to help people have a great experience Excellent communication and customer service skills Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification Manual handling abilities are a must, combined with a love of being on your feet Our Benefits: Discounted rates on meals Free gym membership at Norths Fitness Free onsite parking Dynamic, energised, management team that is embracing change and focused on success Access to Norths Collective Academy Extensive training and development Work for a Club that continues to reinvent its relevancy to its local community If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers' expectations and has them returning to their Club again and again, we would love to speak with you
